What is Managed IT Services and What’s Included


A managed IT service is a complete package of IT services that can be provided to your business at a monthly cost. This includes everything from remote monitoring and security to antivirus software, employee training and maintenance updates. Managed IT services are an ideal way for small businesses who need help keeping their technology up-to-date without having to invest heavily in new equipment or hire full-time staff members.

Managed IT Services?

Managed IT Services are a great way to keep your business running. They provide all of the services you need to keep your business running, including:

  • Employee training
  • Antivirus software for both client and server computers
  • Remote monitoring systems that allow technicians to monitor the health of your systems from anywhere in the world (including from home)
  • Maintenance and updates so that your system is always secure against attacks or viruses, and backups so that even if something does happen, there’s no need for panic: everything will be restored quickly

Employee training

Employees are trained to use the new technology.

Training is a big part of managed IT services, because it teaches employees how to use the technology and makes them more efficient at using it.

Antivirus software

Antivirus software is a type of protection that stops viruses, malware and other computer threats from infecting your device.

Antivirus software protects your PC by detecting and blocking malicious files before they can do any damage. It also scans for new viruses on the Internet before they hit your system, so you’re protected against them in real time.

To make sure you have the latest version of antivirus software installed on your computer, check with its manufacturer or visit their website to see what version is currently available for download (or ask us!). We recommend that you update as often as possible to stay safe from viruses.

Remote monitoring

Remote monitoring is a feature that allows you to access your IT services from anywhere in the world. You can even receive alerts on your phone or other device, so you’re never left wondering if something is wrong.

The remote monitoring service will provide 24/7 support for any issues that arise with your IT infrastructure. This includes things like server problems, network outages and more!

Maintenance and updates

Managed IT services include maintenance and updates. This is the process of keeping your network running smoothly, keeping your computers running smoothly, and making sure that software is kept up-to-date. It also maintains security for your data and business operations.

Security and backups

In addition to the data security measures you take in your own environment, managed IT services can help you ensure that your data is protected from both internal and external threats.

  • Backup and restore: Backups are an important part of any organization’s protection strategy, but they’re also a pain point for many businesses. Managed IT services include backup software that helps reduce the complexity of setting up regular backups and making sure they’re done on schedule—and they’ll also be able to restore them if needed.
  • Cloud storage: Some organizations prefer to store their data externally rather than storing it locally onsite at their office space (or worse yet, having someone with physical access walk away with sensitive information). A cloud backup solution will allow you access from anywhere at all times through the internet, so there’s no need for complex remote server configurations or costly upgrades every few years when hardware fails or gets outdated technology

24/7 helpdesk support

Managed IT Services provides 24/7 support for your technology needs. Our team of experts can help you with everything from hardware and software, to internal and external customers.

  • Hardware Support: We provide on-site service for all your PC and Mac systems, as well as any other devices that you may have at home or work.
  • Software Support: We’re here to assist with software issues that arise when using our managed services (like viruses). If a problem occurs with a piece of software we provide, we’ll troubleshoot it until it works again—and if not? We’ll help troubleshoot it until someone figures out what went wrong!

Everything IT services

  • Security
  • Backup and restore services
  • Maintenance & monitoring (including 24/7 support)
  • Remote support from a technician onsite or from our 24/7 Virtual Help Desk

Firewall protection, antivirus software, and other tools that keep your data safe are just some of the benefits you’ll receive when you hire us to manage your IT needs.

Managed IT services provide everything needed to keep your business running, at a predictable monthly cost.

Reliable managed it services parkersburg provide everything needed to keep your business running, at a predictable monthly cost. You can add or remove services as needed and know exactly what you’re paying for. If the time comes that you need help with an issue, our 24/7 helpdesk is there for you.


Managed IT services are a cost-effective way to keep your business running. With these services in place, you’ll have peace of mind knowing that your employees have everything they need to do their jobs with minimal disruption from IT. From training and remote monitoring tools to security updates and backups, managed IT services provide everything needed to keep your business running smoothly at a predictable monthly cost.