Does your Mac OS X say HP Printer Offline? If yes then, you are on the right page. Hp Printer shows offline can occur due to numerous reasons like damaged USB cable, poor network connections, corrupted or outdated printer driver software, etc.
This article explores the basic troubleshooting checks to fix the HP printer offline on Mac. In Mac OS, HP printer offline error indicated by an exclamation mark in the triangle.
How to resolve HP printer Shows Offline?
Users can execute the following troubleshooting steps sequentially to eliminate HP Printer offline on Mac issues.
- Power Cycle Printer unit:
Several times, the power cycle device helps to resolve all printer problems. Users can Turn off the Printer unit and Mac Device. Wait for a couple of Minutes (minimum 10 minutes) and switch it ON again.
- Check Cable Connections:
HP printer shows an offline error when the Printer and Mac device are unable to communicate. Check if the USB cable is connected properly between printer and computer. Users should use a 3-meter long cable for making a connection. Network HP printer users should place the Printer and computer closer to the wireless adapter. The Mac system and the printer should be connected to the same network.
- Check Ink Cartridges:
Ensure the proper installation of the ink cartridges. Check the ink levels and refill the ink cartridges, if needed. Check if there are adequate printer papers present in the Print tray. Check the printer for the Paper jam.
- Update Software:
Users can use the following steps to update Software on the Mac operating system. Users need to have an active internet connection to Update Software.
- Go to the Apple Menu and select Software Update.
- Press the ok button.
- Reinstallation HP Printer drivers:
Corrupted Printer drivers often lead to HP Printer offline errors. Users can remove the HP printer driver software from Mac and download the updated HP printer drivers from its official website. After downloading drivers, users need to add the HP printer to Mac.
- Reset Printing System:
Reset printing system will remove all HP and non-HP connected printers, clear printer preferneces, clear Print queue. the steps to reset the printing system are given here.
- Click on Apple Menu-> System Preferences.
- Select Printers & Scanners or Print and Scan option.
- Right-click anywhere on the Printers screen and Choose Reset Printing System option from the Drop-down menu.
- Click on Reset to confirm.
- It might ask to enter an administrator password.
- Enter the password and click the OK button to complete the procedure.
- After then, Add the HP printer.
Users can also make use of the HP smart diagnose and repair tool to resolve the HP printer offline issue on the Mac system. Users just need to download and install the application. The app will automatically detect and fix connection errors so that users can experience error-free printing on Mac X.
Hopefully, this article assists a user in troubleshooting the Printer showing offline problem. Users can get in touch with us for any further questions.